Tel: 01865 339 335   |   Email:   like us on facebook     follow us on linked   follow us on instagram  
telephone us
email us
like us on facebook
follow us on linked
follow us on instagram

What's the secret to great tenant relations?

3 Tips for Great Tenant RelationsFor all the hype in the media about ‘rogue landlords’ and ‘nightmare tenants’, most landlord/tenant relationships run pretty smoothly.

If you’re new to property letting (or even if you’re not!) what are the key things you can do to create a good relationship with your tenant?

1.    Craft clear and detailed Tenancy Agreements

…and make sure everyone knows what they’re signing! If you’re letting through an agent, they will already have their own form Tenancy Agreements which will contain fairly standard clauses as regards responsibilities and commitments on both sides. Make sure you have read through the agreement properly and that your tenant has too – then there’s no room for misunderstanding when it comes to issues like pets in the home, or access for inspections and repairs.

2.    Know the laws has a great, clear breakdown of the legal responsibilities of landlords in England and Wales, so make sure you check this out.

Although a good agency will appraise you of your legal responsibilities  such as following fire safety regulations and getting your annual Gas Safety checks completed, it’s a good idea to find out exactly what’s required for yourself.

3.    Schedule repairs promptly and considerately

Most tenants will avoid bothering the landlord unless they really have to, so when they do contact you to let you know something is wrong, make sure you deal with it promptly and considerately.

That means getting the repairs scheduled as soon as possible, but also being considerate to your tenants wishes. As this is their private home, would they prefer to be at home when the maintenance crew arrive? Do they have to work and, if so, can you arrange for yourself or a representative to let the workers in?

If you’re planning on looking after maintenance yourself, be realistic. Can you be available whenever needed, or is it worth finding a company who can be on call with contractors to take care of it for you?

Take care of your tenants and – nine times out of ten – they’ll take care of you.

Want more from The Better Letter?

Landlords >> for top tips, industry news and property information to help you manage your existing buy to let(s) and build your portfolio follow our Better Letter Linkedin Company Page

Tenants >> Like our Facebook Page to be informed of new rentals, tenants news and views plus help with any tenancy queries.

Partner Opportunity >> If you are interested in becoming a Better Letter then head over to our website's Partner Opportunity page which will give you all the information you need.

Property Portals